Returns & Exchanges

At Albayan Perfumes, we strive to ensure your olfactory experience is perfect; however, if you are not entirely satisfied, you may return your unused fragrance within 14 days of delivery. To maintain hygiene standards, all returned items must be in their original, unopened packaging with the cellophane seal intact.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer service team via email or our online portal with your order number and the reason for your return.

• 2.
  Secure Packaging

  Carefully place the original, unopened perfume bottle back into its shipping box with all protective padding to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized courier location; please retain your tracking receipt for verification.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the product's condition, your refund will be processed back to your original payment method within 5-7 business days.